Well I am digging work in new ways lately. I have gotten back on top of the ticket queue and I am able to get other work done. My work ethic has improved and I am taking charge of situations to make the place work for me. Sometimes this involves circumventing my lead and sometimes not but either way it makes work a good place.
I found out today that I lost 9 hours of banked time because we just don't do that anymore. Well pissed off as I am about that I am kinda ok with it. I know that I helped people and I got recognition by those involved that I made that effort and people (I hope) will remember this down the road.
I am creating a document for training my coworker on MAC's and it was alot of fun to do the first part today. It looks pretty good and I think that it will help get the system running well for him. The more that he understands the easier it will be in the future when I want to move on or leave.
I am also taking charge of my work and getting things done before they need to be. this is letting me have the confidence that jobs will be completed on time and without stress because... well because they are done ahead of the deadline... and when things like today (a user asked for a new hires machine to be setup today and they don't start till wednesday) I was able to because I worked on that system last week. So yay. I got something done AND I get to be a hero to that user because their expectation of waiting another 2 days was given instant gratification. Woot~!
I mean really the easiest way to make people happy in a job like mine is to just over preform but be able to set the limits and say No when it needs to be said. The minute that people start to take advantage of the situation is when it needs to be shut down. As long as that relationship is maintained then I win.
Let's see how long that lasts.
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